Crystal Spraggins, SPHR, SHRM-SCP, is an HR professional and freelance writer born, bred, and living in Philadelphia, PA. She attended Philadelphia High School for Girls and earned a BA in English Literature from the University of Pennsylvania. With more than 15 years of experience as an HR generalist, she has helped small- to mid-sized companies develop policies, programs, and procedures that increase profits, maximize efficiency, and enhance positive employee relations. Crystal is a frequent contributor to various workplace-related websites and maintains a personal blog, HR BlogVocate.